Last Updated: April 10, 2026

Refund Policy applies to all charitable donations made through the Santa Monica Police Department Foundation website (the “Site”) located at https://www.smpdfoundation.org/. It forms part of and supplements our Terms and Conditions. Please read it carefully. The Santa Monica Police Department Foundation (the “Foundation,” “we,” “us,” or “our”) is a California nonprofit corporation organized exclusively for charitable purposes. All donations are voluntary gifts made to support the Santa Monica Police Department and its programs.

1. General Policy – Donations Are Non-Refundable

To the fullest extent permitted by law, all donations made to the Foundation are final, irrevocable, and non-refundable. Once a donation is processed and received, it becomes the property of the Foundation and is used to further our charitable mission. This is consistent with standard nonprofit practices and California law governing charitable contributions.

We do not offer refunds simply because a donor changes their mind or because the donation amount was larger than intended (absent an administrative error).

2. Limited Exceptions

We may, at our sole and absolute discretion, issue a refund in the following narrow circumstances:

• Duplicate or erroneous charges: If the same donation amount was accidentally charged more than once to your payment method.

• Incorrect donation amount: If you clearly intended to donate a different amount and the error was reported promptly.

• Technical processing error: If the donation was processed incorrectly due to a Site or payment-processor malfunction.

• Requests within 30 days: Refunds will only be considered if requested in writing within thirty (30) calendar days of the original donation date.

Even in these cases, refunds are not guaranteed. We reserve the right to deny any refund request if the funds have already been allocated, disbursed, or used to support police department programs, events, or operations.

3. How to Request a Refund

To request a refund, please contact us within 30 days of your donation with the following information:

• Full name used when making the donation

• Email address associated with the donation

• Date of donation

• Amount donated

• Transaction/reference number (if available)

• Detailed reason for the request

• Proof of the donation (e.g., screenshot of confirmation email or bank/credit-card statement)

Submit requests to: Email: refunds@smpdfoundation.org (Subject line: “Refund Request – [Your Last Name]”)

We will review each request within 10 business days and respond via email. Approved refunds will be issued to the original payment method within 14 business days of approval.

4. Tax Considerations

All donations are tax-deductible to the extent allowed by applicable federal and state law. If a refund is issued:

• The Foundation will notify you that the donation is no longer tax-deductible for that tax year.

• You may need to amend your tax return or consult your tax advisor.

• We are not responsible for any tax consequences resulting from a refund.

5. Third-Party Payment Processors

We use secure third-party payment processors (e.g., credit cards, PayPal, or similar services). Refunds are processed through the same method. The Foundation is not responsible for any delays or fees imposed by the payment processor.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site or making of donations after changes are posted constitutes your acceptance of the revised policy.

7. Contact Us

If you have questions about this Refund Policy or need assistance with a donation, please contact us at: Santa Monica Police Department Foundation